Policy Description:

Development of a complaint handling mechanism for AIIB began in early 2017. Public consultations and discussions were held and the Bank drafted a complaint-handling mechanism, which it called the AIIB Project-affected People’s Mechanism (or PPM). After further public consultation and drafting, the Project-affected People’s Mechanism was approved by AIIB’s Board of Directors in Dec. 2018. The PPM consists of a policy, directive and rules of procedure.

Materials provided during preparation of the Project-affected People’s Mechanism can be found here.

Additional information about The Project-affected People’s Mechanism can be found here.

 

Relevant Documents
  • DOCUMENT NAME
  • SIZE
  • FORMAT
  • DOCUMENT NAME AIIB Policy on the Project-affected People's Mechanism (English) DOWNLOAD
  • SIZE 468KB
  • TYPE PDF
  • DOCUMENT NAME AIIB Policy on the Project-affected People's Mechanism (Arabic) DOWNLOAD
  • SIZE 237KB
  • TYPE PDF
  • DOCUMENT NAME AIIB Policy on the Project-affected People's Mechanism (Bangla) DOWNLOAD
  • SIZE 427KB
  • TYPE PDF
  • DOCUMENT NAME AIIB Policy on the Project-affected People's Mechanism (Chinese) DOWNLOAD
  • SIZE 285KB
  • TYPE PDF
  • DOCUMENT NAME AIIB Policy on the Project-affected People's Mechanism (Spanish) DOWNLOAD
  • SIZE 169KB
  • TYPE PDF
  • DOCUMENT NAME AIIB Policy on the Project-affected People's Mechanism (French) DOWNLOAD
  • SIZE 244KB
  • TYPE PDF
  • DOCUMENT NAME AIIB Policy on the Project-affected People's Mechanism (Hindi) DOWNLOAD
  • SIZE 474KB
  • TYPE PDF
  • DOCUMENT NAME AIIB Policy on the Project-affected People's Mechanism (Indonesian) DOWNLOAD
  • SIZE 163KB
  • TYPE PDF
  • DOCUMENT NAME AIIB Policy on the Project-affected People's Mechanism (Kiswahili) DOWNLOAD
  • SIZE 168KB
  • TYPE PDF
  • DOCUMENT NAME AIIB Policy on the Project-affected People's Mechanism (Portuguese) DOWNLOAD
  • SIZE 178KB
  • TYPE PDF
  • DOCUMENT NAME AIIB Policy on the Project-affected People's Mechanism (Russian) DOWNLOAD
  • SIZE 252KB
  • TYPE PDF
  • DOCUMENT NAME AIIB Policy on the Project-affected People's Mechanism (Turkish) DOWNLOAD
  • SIZE 236KB
  • TYPE PDF
  • DOCUMENT NAME AIIB Policy on the Project-affected People's Mechanism (Urdu) DOWNLOAD
  • SIZE 296KB
  • TYPE PDF
  • DOCUMENT NAME Directive on the Project-affected People’s Mechanism DOWNLOAD
  • SIZE 205KB
  • TYPE PDF
  • DOCUMENT NAME Project-Affected People’s Mechanism Rules of Procedure DOWNLOAD
  • SIZE 460KB
  • TYPE PDF

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